WHO DO YOU USE FOR SHIPPING?
We use USPS or FedEx for our US orders.
HOW LONG DOES IT TAKE MY ORDER TO SHIP?
We aim to ship orders placed before noon Mountain Time on business days (non-holiday Mondays through Fridays) on the same day. Orders placed after noon Mountain Time on a business day, or on a weekend, will ship the following business day. Our distribution centers are closed on most Bank Holidays and items will ship the following business day.
HOW LONG DOES IT TAKE MY ORDER TO BE DELIVERED?
It typically takes 6-10 working days for orders to be delivered thru our free shipping.
I DIDN’T RECEIVE ALL OF MY ITEMS, ARE THEY COMING IN A LATER SHIPMENT?
As we have distribution centers, it is likely that your other items are on their way. We will email you other tracking number as well.
There is a small chance that the missing item(s) you ordered are out of stock. Please double check your email to see if you have one notifying you of a refund.
I ENTERED THE WRONG SHIPPING ADDRESS, CAN YOU UPDATE IT?
Orders move into our warehouse within an hour after you click “submit order” and we cannot update them once they are on the floor. If you catch the error right away, please email us with your order number and the correct address and we will do our best to update it.